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Work Completed: August 2012
Description Of Work:
Our very old upright piano needed tuning and correction of some piano key action.  [Note: Reliable Piano did significant (and excellent) repair work and tuning of this piano about 17 years ago.]  The new work was very successful.

Member Comments: 

The service man was very prompt.  He indicated a price for the tuning service, which would include minor adjustments to the key action.  He indicated that closer examination of the inner workings of the piano might indicate a need for additional repairs which would have additional cost.  He was able to fix everything without the need of any extra-cost repairs.  The piano was tuned using an electronic tuning device and now plays beautifully.  We also had some question about the age and manufacture of the piano, and the gentleman did some research in books that he had and answered all of our questions.
Joseph E.

Work Completed Date: August 06, 2012

Approximate Cost: $87.00

Description Of Work: Mr. Jim Mosier tuned our very out-of-tune piano.

Member Comments: After searching for piano tuners in our area, I called Reliable Piano Service. Mr. Mosier answered all of my questions and then was able to make an appointment for that same day.  He arrived on-time, was very friendly and professional, and spent about 1.5 hours working on the piano (it hadn't been tuned in a while and probably definitely needed the attention!) The piano sounds great again and I will be calling him again for the next tuning!!  I would recommend him to anyone!

Thank You,  Amy Percy of Clarence NY

Work Completed Date:  June 19, 2012

Approximate Cost: $87.00

Description Of Work:
Piano tuning of our Yamaha Disklavier Grand piano.  The tuning is a little tricky because of the additional hardware found on Disklaviers and the fact that the piano was moved to our new home about one year ago -- pianos generally do not weather moves all that well.

Member Comments:  I contacted Jim via Angie's List.  He responded within a very short time and we set up the appointment.  Jim called me the night before to confirm, a very nice and professional touch.
Jim arrived right as scheduled (9:00 a.m.) and started work on our grand.  I found him to be an extremely pleasant, knowledgeable and professional businessperson.  He has an excellent demeanor with his clients.
The tuning took about one hour to complete and sounds WONDERFUL!
Jim is a consummate professional and knows his stuff.  His fees are very reasonable and, as a former professional musician myself, he has a thorough knowledge of both musical tunings and the complexity of the keyboard mechanism (over 5500 moving parts in the typical grand).
Want your tuning done quickly, by a real professional and pay a reasonable fee?  This is the person to contact.

Thank You,   John Sabol  of Snyder NY

Angie's List Member comments - March 2012
We’ve used him for over 20 years. We use him every time and he is excellent. I’ve even recommended him to several people. He’s always on time and is pleasant. He asks questions to figure out the best way to grade the tuning to make sure he gives you the best service. There is never any wait time on a callback, he’s good about getting back to you.

Regina Derrico - Williamsville, NY

Angie's List Member Comments: Jan. 2012

Call was answered promptly and an appointment set. Gentleman was prompt, courteous and affable. He made several suggestions for future work and explained the reasons behind them. He was not pushy or over-bearing. The piano sounds very good. I will certainly use his service again.

Christine Myers - Amherst, NY 

Angie's List Member Comments - June 2011

Description Of Work: Jim has been tuning my pianos for 20 years, and is always prompt, professional, and provides expert tuning. Highly recommended.

Jim Hyzy - Kenmore, NY

Angie's List Member Comments: October 2011

Description Of Work: He tuned my piano. It went well. The gentleman was very neat, organized, and respectful of my home. Furthermore, he arrived on time and did a good job.


Angie's List Member Comments - Sept 2011

I have used RELIABLE PIANO SERVICE to maintain our school district’s piano’s for many years. He is always on time. Our piano’s are in good shape as they can be.
I've never had a problem with Jim. He is priced competitively, through, and has been there when an emergency job was needed.

George Kroetsch - Depew High School, NY

James Mosier
Registered Piano Technician